Joellen C. (Daley) Earl
President / Co-Owner
Ms. Earl is regarded for the commitment and dedication she has shown in her service to local government over her twenty-four year career. She is a seasoned manager, with expertise in public sector human resources management. She has worked in three states: Massachusetts, North Carolina and Illinois; and in six jurisdictions, with populations ranging from 15,000 to 150,000: Holden, Northborough, Yarmouth and Barnstable, Massachusetts; Catawba County, North Carolina; and Evanston, Illinois. She has held positions from Human Resources Director and Administrative Services Director to Assistant Town Manager and Assistant County Manager. Ms. Earl has worked in forms of government ranging from Open Town Meeting to Council-Manager and has supervised all municipal and county departments ranging from Public Safety and Public Works to Mental Health and Social Services.
Ms. Earl is an excellent communicator, with exceptional interpersonal skills. She has developed and maintained relationships with numerous colleagues, elected officials and private sector local government partners. She has built a reputation of being fair and impartial in her dealings. She is a skilled negotiator. In her various capacities, she has developed proposals and negotiated significant land and development transitions, particularly on Cape Cod and in North Carolina, involving both public sector and private business partners. In addition, her ability to achieve consensus among parties has resulted in numerous successor collective bargaining agreement settlements with various labor unions in Massachusetts and Illinois. She has held the distinction of lead negotiator in several jurisdictions and has delivered successfully in every situation.
One of Ms. Earl’s significant abilities is to think and act strategically. She has the proven ability to start with a conceptual idea, identify stakeholders, develop a scope of work, supervise the agreed upon process, and deliver desired outcomes. Specific examples include:
Cape Club Property Acquisition - Barnstable, MA
Creation of the Pilot House II - Barnstable, MA
Unified Development Ordinance - Catawba County, NC
Mental Health Agency Merger - Catawba County, NC
Community Budget Process - Evanston, IL
In addition, she is adept at assessing service delivery, identifying efficiencies and areas of opportunities and implementing recommendations. In Evanston, she took a newly formed department of Administrative Services and improved operations in all areas: Finance, Human Resources, Information Technology and Parking Operations, with a 30% reduction in staff.
Ms. Earl holds an undergraduate degree in Economics from Worcester State College in Worcester and a Master of Public Administration degree from Northeastern University in Boston, MA. She is a proponent of continuing education and continuous learning. She attended the Senior Executive Institute, Leading, Educating and Developing (LEAD) Program, at the University of Virginia’s Weldon Cooper Center for Public Service in 2008.
Ms. Earl has valued her professional affiliations throughout her career and has been privileged to serve on numerous local, state and national committees. A highlight was serving on the International City/County Management Association (ICMA) Executive Board from 2001 to 2003. Ms. Earl is married, has two children and is active in her church community.